I’m sure you’ve heard about the Uber hack. No, not a hack of outstanding proportions (well, maybe it was). It was a hack of Uber, the company, which employs private contractors to scoot you around town in their personal cars.
Uber has had some bad press lately, so you may be thinking, “good. Screw those guys.” Not so fast. If you use Uber, this hack hit you.
Just like hackers broke into Equifax and stole your information, they did the same thing with Uber. Hackers stole personal data from 57 million customers and drivers. Uber says they got names, phone numbers, email addresses, and driver license numbers. What do you want to bet they got credit card information also? Uber wouldn’t be sneaky and lie to us, would they? They’re honest, right?
No, they’re not. They concealed the hack for over a year and even paid a ransom of $100,000 to the hackers. The hackers assured Uber they destroyed all the information. Golly, don’t you feel better now? We can all sleep at night and enjoy our turkey and pumpkin pie today without worrying about hackers having our info. If you believe that then you probably believe stuffing a duck inside a turkey is a good idea too.
There’s a reason you don’t pay ransoms. That reason is, if you pay it once then you’re gonna pay it twice, and probably a third time, and a fourth, etc. You’d probably figure out the duck/turkey thing is a bad idea after only one time. Paying ransoms encourages the hackers to steal from other companies. The lesson the hackers learned is, hacking pays.
I’m just speculating here, but what if the hackers were North Korea? Uber may have just financed their next rocket. Good job, Uber.
Uber may not be alone. Last year, a medical center in Los Angeles paid hackers $17,000 to stop messing their stuff up. How many other companies have paid off hackers? Here’s the most bothersome part, other than your credit card being stolen and North Korea having a new rocket….these companies aren’t paying so much to be left alone or to retrieve information. They’re paying so the hack isn’t made public.
Hacks destroy public confidence. It makes customers wary of giving up their information. It makes stocks go down. In Uber’s case, it also tells cities that Uber can’t self-regulate, can’t manage their own data, and can’t be trusted with public safety. Uber’s business model is convincing local governments that they shouldn’t be subject to the same kinds of regulations as conventional taxi companies. Concealing the hack was Uber’s way of concealing they’re an inept organization.
Regulators can slap companies with millions in fines if they fail to notify the proper authorities of security breaches, and that’s what they should do to Uber. Uber, along with Equifax, needs to be slapped around.
When I do business with a company I like to think I can trust them. Uber has proven to me they can’t be trusted.
I want to thank everyone who has donated in the past. Your support helps me continue creating cartoons and columns with a little less stress in my life. Between competing syndicates with much larger resources, timid editors, and Trump supporters who attempt to intimidate the editors who do publish anything that criticizes their idol, it’s a challenge to make a career out of this. So your support (if you can) is appreciated. Want to help me continue to create cartoons and keep doing what I’m doing (pissing off conservatives)? Look to the right of this page and make a donation through PayPal. Every $40 donation will receive a signed print (please specify which print you want or I won’t mail one). All donations will receive my eternal gratitude.